Feature Overview

Identity, access control, and compliance are built into PERS from the ground up — never bolted on later. Users sign in without passwords — a one-tap magic link or a device passkey — while isolated multi-tenant infrastructure, user and business management, a full audit trail, and privacy-by-design data handling come standard in every deployment, at no extra cost. Everything you build on top inherits enterprise-grade security and compliance from day one — nothing to configure, nothing to retrofit.

Turn any physical or digital moment into a reward — with no custom integration. A visitor scans a QR code at a metro station, taps an NFC tag on a public art installation, crosses a geofence at a festival entrance, or clicks a web link before leaving home — and earns instantly. This is phygital loyalty: the physical world and the digital wallet are the same experience. Built-in cooldowns, per-user limits, approval flows, and booking-based eligibility keep the economics under control. Rewards are owned by the user — not locked in a database — so they carry real, portable value wherever the user goes next.

Give your loyalty currency real value and real variety. Offer points, collectible stamps, and one-of-a-kind digital rewards with AI-generated artwork tailored to each recipient. Reward your best customers with VIP tiers that unlock automatically as they hold more — each level carrying its own perks and members-only discounts. Set supply limits, eligibility rules, and expiry windows per reward. Users can top up their balance with real money, and every redemption — from balance check to fulfilment — happens in a single, instant step.

Run a coalition programme where hundreds of hotels, restaurants, or retailers share one loyalty ecosystem — each with its own identity, roles, and access controls, but all under your operator umbrella. Partners earn and redeem the same tokens, so a reward earned at one venue can be spent at another. You decide who joins, what each partner can see, and how their brand appears to users. One contract, one platform, an entire network.

Every reward issued, transferred, or redeemed is immutably recorded — giving your compliance team an audit trail that cannot be altered after the fact. Every user gets a digital wallet the moment they register — with zero blockchain fees — long before they ever make a transaction. No passwords, no technical knowledge required. The platform handles infrastructure failures automatically so no transaction is ever silently lost.

Know exactly who is engaging, what they earn and spend, and which campaigns actually work — without handing your customer data to a third party. Transaction trends, user cohorts, retention curves, leaderboards, and campaign funnels are built in and update in real time. Every insight is scoped to you alone. Your data stays yours — owned, isolated, and exportable.

Keep users engaged at every step — reward earned, redemption confirmed, status upgraded. PERS reaches them wherever they are: branded email, mobile push, and an in-app inbox — all fired the instant something happens, driven by the same engine that records every reward. Personal data never touches the public blockchain. And if a user is offline, their inbox holds every message until they return — nothing is ever missed.

Connect PERS to the systems your partners already run — property management, booking engines, point-of-sale, ERP, CRM — with no custom development. Events flow out with a verifiable signature partners can trust; data flows back into the loyalty programme in real time. Non-technical operators can build automations visually. And every message is guaranteed to arrive — nothing is dropped, even if a partner system is briefly down.

Produce personalised reward artwork at scale — no design team, no manual work. Each piece is generated from live context: the recipient's name, the event, the partner brand, the location — so every reward feels individually made. Built-in cost tracking shows exactly what each generation costs, so you can offer AI-enhanced tiers and price them with confidence.

For enterprise clients where transaction costs, data residency, or GDPR compliance are non-negotiable. A private, dedicated blockchain runs inside your chosen region — all data stays within your jurisdiction, per-transaction costs drop to zero, and the right to be forgotten is built into the architecture. Prefer a public network for wider interoperability? The same platform runs there too. You choose the foundation; the experience is identical either way.